I. GENERAL INTRODUCTION
- Company name: FIDITOUR TRAVEL JOINT STOCK COMPANY
- Short name: FDTC
- Common name: Fiditour Travel
- Establishment: March 25, 1989
- Personnel: 400 people
- Chairman of the Board: Mr. Nguyen Viet Hung
- Standing Vice Chairman of the Board of Directors: Mr. Doan Thien Tanh
- General Director: Mr. Tran The Dung
- Deputy General Director: Mr. Nguyen Ngoc An and Ms. Le Thi Hoang Ha
* Scope of work:
· Business domestic and international travel (Outbound, Inbound, Domestic)
· Air service, hotel reservation
Organized M.I.C.E tour (Meeting Incentive Conference Event), Team building, Free & easy
· Visa services
Transport center ...
* Partnership network:
Fiditour Travel develops close relationships with more than 1,500 domestic and foreign partners, is an official member of the:
International Tourism Association.
Vietnam Tourism Association (VTA).
Ho Chi Minh City Tourism Association (HTA).
International Aviation Association (IATA)
1. An open word
First of all, Fiditour Travel Joint Stock Company (Fiditour Travel) would like to send respectful greetings and wish you and your partners always have abundant health and success in life. Having a history of establishment from March 25, 1989 with the original business activity of organizing tourism programs for foreign tourists to visit Vietnam, up to now, it has been through 30 years of construction and development (1989 –2019), Fiditour Travel has continuously grown to become one of the top 10 travel agencies in Vietnam's tourism industry. At the same time, the business field is increasingly expanding: domestic and foreign tourism, providing air tickets, hotel reservations, transportation services, events (MICE), Free & easy, Visa ... Fiditour Travel has also built a branch system in Hanoi, Da Nang, and Ho Chi Minh City. Ho Chi Minh City and Can Tho and agency network in many provinces of the country. With the motto "Pioneering quality" and the policy of product diversification and ensuring the strict implementation of quality commitments, Fiditour Travel has positioned the public as the leading travel brand of Vietnam. in general and HCMC market in particular in terms of service quality.
2. Vision and mission
Always striving to maintain its position as one of the leading travel companies in Vietnam and the region in terms of size, quality and prestige.
With abundant resources, experience and prestige in the field of travel services, strong relationships with major partners around the world, dynamic and professional staff, Fiditour Travel always strives force to bring customers the most valuable travel products.
3. Business philosophy
Fiditour Travel always attaches great importance to the sense of corporate responsibility to the community and the environment, develops products and business activities on the basis of harmonizing business benefits with the community and society.
4. Core Values
- Always comply with the standards and quality commitments announced to customers.
- Considering service quality and customers' convenience as the top criteria in the business directions and activities of Fiditour Travel.
- Pioneering in evoking customers' hidden inspirations and expectations to bring customers unique and new travel products that can only be found at Fiditour Travel.
5. Development journey with the motto TIEN PHONG QUALITY
In 1989, with the initial business activity of organizing tourism programs for foreign tourists to visit Vietnam and step by step testing programs to bring Vietnamese tourists abroad, transport services. Transfer, visa ... In 1994, Fiditour Travel was one of the first Vietnamese travel agencies to develop a foreign tourism market and within 1 year was in the top 4 travel agencies with the number of tourists. highest foreign country. In early 1998, Fiditour Travel promoted the domestic tourism market. Right from this moment, Fiditour Travel has organized large groups of tourists from several hundred to thousands. From the years 2002-2003, the business has strongly exploited the MICE tourism market, a type of tourism combining conferences and seminars and is now a spearhead in the business direction of Fiditour Travel.
In 2005, Fiditour Travel changed from a state-owned enterprise to a joint stock company. Business fields are increasingly expanding such as: Overseas study consulting services, advertising design services, event organization, restaurant and hotel business, office rental ... Since 2008, Lu Fiditour has invested in a professional Quality Management system. With the slogan QUALITY TIEN PHONG and 4 quality commitments, has become the guideline for all activities of the company:
- Ensure to comply with commitments
- Make sure to supply selected products
- Guarantee reasonable prices
- Ensuring enthusiastic and thoughtful service style.
And in 2019, Fiditour Travel celebrates its 30th anniversary with a deep transition, focusing on the travel business with the official name of Fiditour Travel Joint Stock Company, focusing on travel business activities. onions. At the same time, still defining QUALITY is a sustainable competitive advantage of the business with the aim of providing customers with unique and unique tourism services, contributing to the quality of life of tourists.
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FIDITOUR TRAVEL COMMUNICATION COMPANY
Representative: Mr. Tran Van Long - Chairman and General Director
Head office: 95B-97-99 Tran Hung Dao, District 1, City. Ho Chi Minh.
Hanoi Branch: 66 Tran Hung Dao, Hoan Kiem District, Hanoi
Phone: 028 730 56789 | Hotline: 19001177